Verify or Update Your Provider Information In the New Year

Wednesday, February 8, 2023

Keeping your information up to date is essential in helping TRICARE beneficiairies get the care they need quickly and easily. Health Net Federal Services, LLC (HNFS) offers the following reminders about the available tools for submitting demographic updates to us.  
 

Address, phone number, fax number, location, or removing a provider updates
Credentialed network providers who display in our directory can log in at www.tricare-west.com and use our Update Demographics tool to update their information. Look for “Update Demographics” in the Secure Tools box. You can also submit a Network TRICARE Provider Roster, following the instructions provided in the template.  

Note: If you need to add a provider to your practice, are not registered on our site, or are an applied behavior analysis (ABA) provider, you must submit a completed Network TRICARE Provider Roster to make your updates. 

Specialty updates
First, verify your information is listed correctly in the National Plan & Provider Enumeration System at nppes.cms.hhs.gov. If correct, submit a completed Network TRICARE Provider Roster to request specialty changes (this also applies to applied behavior analysis providers). 

Tax Identification Number (TIN) or Social Security number (SSN) updates
Updates to your TIN or SSN can be made by faxing a completed W-9 along with a letter on company letterhead to HNFS. Fax these documents to 1-844-224-0381. 

Other resources
Find our Updating Network Provider Demographics guide online. We offer answers to frequently asked questions (FAQs) about updating your information in the “Network Providers” section of our FAQs.