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Case/Care Support Line

Contact HNFS' Case/Care Support Line to:

  • Learn about case and care management*
  • Connect with your assigned case or care manager
  • Speak to an Extended Care Health Option (ECHO) coordinator
  • Speak to a maternal/fetal care support representative
  • Ask about COVID-19 clinical trials

Phone: 1-844-524-3578, Monday through Friday, 8:00 a.m to 5:00 p.m. (local time)

 

*If you know someone who would benefit from case or care management, please make a referral by completing the online nomination or Medical Management Nomination form and mailing or faxing it to the Case Management department. A case manager will contact the beneficiary and his or her physician to discuss the individual health care needs.