Welcome Logout

Case/Care Support Line

Contact HNFS' Case/Care Support Line to:

  • Learn about case/care management and chronic care/disease management programs*
  • Connect with your assigned case, care or disease manager
  • Speak to an Extended Care Health Option (ECHO) coordinator
  • Speak to a maternal/fetal care support representative
  • Ask about COVID-19 clinical trials

Phone: 1-844-524-3578, Monday through Friday, 8:00 a.m to 5:00 p.m. (local time)


*If you know someone who would benefit from case/care management or chronic care/disease management, please make a referral by completing the online nomination or Medical Management Nomination form and mailing or faxing it to HNFS. A case, care or disease manager will contact the beneficiary and his or her physician to discuss the individual health care needs.