Submitting Claims and Checking Status

As of Jan. 1, 2025, TriWest Healthcare Alliance (TriWest) is the regional contractor for the TRICARE West Region.

HNFS No Longer Accepting Claims Submissions

Effective May 1, 2025, submit all TRICARE West Region claims and claim adjustment requests to TriWest, regardless of the date of service. Learn more >> www.tricare.mil/west

How to Check Status

If the date of service is before Jan. 1, 2025, AND the claim was submitted to HNFS by April 30, 2025:

Use our Claim Status tool through June 30, 2025.

Starting May 1, 2025, check with TriWest on all other claims.

Get Explanations of Benefits

You can continue to access EOBs for claims processed by HNFS through June 30, 2025.

To do this, log in and click on “EOB Summary.”