TRICARE West for Beneficiaries

As of Jan. 1, 2025, TriWest Healthcare Alliance (TriWest) is the regional contractor for the TRICARE West Region. Visit www.tricare.mil/west to learn more and for any questions about your current TRICARE plan or getting care in 2025.

HNFS Claims Customer Service Available Through April 30, 2025

Call center

We are currently experiencing longer than usual hold times on our claims customer service line. We apologize for any inconvenience. We are working to correct this issue. We continue to offer self-service tools on our secure portals and encourage you to log in to access these options.

Our customer service line will stay open through April 30, 2025. This line is only for claims support for dates of service before Jan. 1, 2025. Learn more >>.

Claims submission

Through April 30, 2025, HNFS can accept claims for services rendered prior to Jan. 1, 2025. Access our Check Claims Status tool through June 30, 2025.

Website

This website will remain available through June 30, 2025, although content will be limited.

Secure Tools