Website Registration Update

Monday, July 29, 2019

Earlier this year, we temporarily disabled the provider registration feature at www.tricare-west.com in order to complete system maintenance. Health Net Federal Services, LLC (HNFS) is pleased to announce a new process to ensure providers have access to online tools. 

What you need to know about provider portal website registration:

• Providers who click on “Register” at the top of most pages at www.tricare-west.com will be directed to complete a Website Registration Form and return it via fax to HNFS.
• Within 10 business days, HNFS will email a username/password to the provider. 
• If assistance is needed after the new username/password is received, providers can contact Web Services at 1-800-440-3114.

This new website registration process does not impact existing provider accounts. There is no change to beneficiary and government portal log in/registration.