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Updated Process for Letting Us Know if You’re Accepting (or Not Accepting) New Patients

Thursday, December 9, 2021

Beginning Jan. 1, 2022, Health Net Federal Services (HNFS) is removing its “Accepting New Patients” tool from the provider portal in an effort to increase security of provider data. Providers are instead directed to include accepting new patient status using the TRICARE Provider Roster or by contacting HNFS’ customer service team. Timely notification of changes in status are critical in helping provide the best care for our beneficiaries. 

Please reach out to your provider network representative if you have any questions. We appreciate your cooperation with this updated process.