Help Us Identify You as a Telemedicine Provider

Thursday, June 4, 2020

Now, more than ever, it’s important we help beneficiaries connect with providers who can see them via virtual appointments.

Locate a telemedicine provider.
We’ve recently updated our online Network Provider Directory to help those in their telemedicine provider search. Select “Telemedicine” to get started.

Get listed as a telemedicine provider in our directory.
Use our updated TRICARE Provider Group Roster Template to let us know which providers in your practice offer video telemedicine services. 

If you use a different template, please indicate on it who offers telemedicine services.

While TRICARE is temporarily allowing for audio-only telehealth, at this time, directory search results will only include providers who offer video telemedicine services. As such, please only identify on your roster those providers who offer video telehealth.

Submit your roster.
Submit completed rosters to PDMRoster@hnfs.com. Groups with delegated credentialing agreements with Health Net Federal Services, LLC (HNFS) should submit rosters to their HNFS compliance auditor.

You must be in the TRICARE West Region network to be listed in our directory. If you have multiple state licenses, list them separately (by row) on the roster. You do not need to resubmit past rosters.

Review TRICARE benefits.
Find complete benefit details on our Telemedicine Services benefit page. TRICARE policy outside of COVID-19 can be found in the TRICARE Policy Manual, Chapter 7, Section 22.1.