Online Provider Education
We know when you work in an office setting it can be difficult to find convenient educational opportunities. That is why Health Net Federal Services, LLC (HNFS) offers online education to allow you to attend live TRICARE briefings. Additionally, for certain topics, we offer video recordings. Whether you choose to attend a live webinar presented by one of our TRICARE representatives or watch a recorded session, we hope you take advantage of the convenience of online learning.
HNFS TRICARE Webinars
Attend a live TRICARE webinar, hosted by HNFS.
How to attend:
- On the date and time of the webinar you would like to attend, select the "Click to join" link.
- You will be directed to the Zoom meeting room. Enter your name and email and join the meeting." Join the audio using the options provided.
Note: Live webinar sessions are only open during the dates/times listed in the schedule below.
||Call-In Number/ Access Code
|TRICARE West Region Authorizations and Referrals
||Available through meeting link
||Tues., June 30
||10:00 a.m. (PT)
||Click to join
||Available through meeting link
|Using CareAffiliate® to Submit Referral and Authorization Requests
||Learn how to submit referral and authorization requests to HNFS using CareAffiliate – HNFS' comprehensive online submission tool.
||View on Vimeo
|XPressClaim® Professional Claim Tutorial
||Learn about submitting professional claims electronically using XPressClaim.
|XPressClaim® Institutional Claim Tutorial
||Learn about submitting institutional claims electronically using XPressclaim.
Special Online Education
Mental Health Care Provider Readiness Designation Courses
HNFS recognizes mental health care providers who have earned the Department of Defense’s (DoD) provider readiness designation by displaying a medicine bag icon next to their listing in the Network Provider Directory. The following four courses, offered by the Center for Deployment Psychology (CDP) of the Uniformed Services University of the Health Sciences, are required in order to receive this designation.
If the course offers a free or paid version, the provider may choose either one. Once all four courses are completed, the DoD will receive notification. No action is required from the provider; however, it is recommended you keep a copy of completion certificates for your records. HNFS receives a quarterly list from the DoD of providers who have met these requirements.
DCoE Webinar Series
The Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury (DCoE) offers a free monthly webinar series focusing on active duty military, their beneficiaries and veterans’ psychological health and traumatic brain injury. The webinars facilitate discussions on the newest medical research and provide continuing education credits for medical professionals. Providers who attend can earn continuing education credit.
VHA Clinical Training
The War Related Illness and Injury Study Center (WRIISC), a national program and foundational service of Post Deployment Health Services (PDHS) within the Veterans Health Administration (VHA), offers no-cost, on-demand training curriculum to community providers. Per the WRIISC, these trainings are designed to equip providers with the knowledge needed to address veterans’ unique health concerns and provide recommendations for care.
Continuing education credit for community providers is offered and accredited by the following disciplines: ACCME, ACCME-NP, ANCC, APA, ASWB, NYSED and NBCC.
Note: Completion of these modules does not fulfill the Department of Defense’s provider readiness designation requirements for TRICARE providers. See “Mental Health Care Provider Readiness Designation Courses” above for details.