Welcome

Online Provider Education

We know when you work in an office setting it can be difficult to find convenient educational opportunities. That is why Health Net Federal Services, LLC (HNFS) offers online education to allow you to attend live TRICARE briefings. Additionally, for certain topics, we offer video recordings. Whether you choose to attend a live webinar presented by one of our TRICARE representatives or watch a recorded session, we hope you take advantage of the convenience of online learning.

TRICARE Webinars

Attend a live TRICARE webinar, hosted by HNFS (internet access and Adobe Flash Player 10.1 required).

How to attend:

  • On the date and time of the webinar you would like to attend, select the "Click to join" link and call the toll-free number in the table below. Use the access code listed.
  • You will be directed to the Cisco WebEx Meeting Center. Enter your name and email, and select "Join."

Note: Webinar sessions are only open during the dates/times listed in the schedule below.

Class Title   Date   Time Join Now Call-In Number/ Access Code Presentation Materials 
Online Referrals and Authorizations: CareAffiliate® Demonstration Thurs., Oct. 18 10:00 a.m. (PT)  Session closed Available through WebEx

Training Script

CareAffiliate Guide

TRICARE  101 Thurs., Nov. 1 10:00 a.m. (PT)  Session closed Available through WebEx PowerPoint
Online Referrals and Authorizations: CareAffiliate® Demonstration

Wed., Nov. 7 10:00 a.m. (PT) Click to join Available through WebEx

Training Script

CareAffiliate Guide

TRICARE  101 Thurs., Nov. 29 10:00 a.m. (PT) Click to join Available through WebEx

PowerPoint

Online Referrals and Authorizations: CareAffiliate® Demonstration Tues., Dec. 4 10:00 a.m. (PT) Click to join Available through WebEx

Training Script

CareAffiliate Guide

Need help? For technical assistance signing on to a WebEx webinar, please call 1-800-508-8758.

Recordings/Past Presentations

Topic Description Duration Last Updated Access Link
Using CareAffiliate® to Submit Referral and Authorization Requests This tutorial walks providers through the process of submitting a referral or authorization to HNFS using CareAffiliate – HNFS' comprehensive online submission tool. 16 minutes October 2018 View on Vimeo
An Introduction to TRICARE This presentation provides an overview of TRICARE programs and benefits, including changes for 2018. Slide count: 68 April 2018 PowerPoint Presentation

 

DCoE Webinar Series

Looking for continuing education credit? The Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury (DCoE) offers a free monthly webinar series focusing on active duty military, their beneficiaries and veterans’ psychological health and traumatic brain injury. The webinar​s facilitate discussions on the newest medical research and provide continuing education credits for medical professionals. Visit http://dcoe.cds.pesgce.com to view the schedule and sign up for a DCoE webinar.