Online Provider Education
Videos and Online Courses
Watch video tutorials or engage in online courses about TRICARE and West Region-specific online tools.
Topic |
Description |
Duration |
Last Updated |
Video Link |
---|
TRICARE Network Provider Roster Tutorial |
Learn how to complete and submit the TRICARE Network provider roster. |
11 minutes |
August 2023 |
View tutorial |
Returning Consult Documentation for Your TRICARE Patients |
Learn about why consult reports are important, timeliness standards for returning consult documentation, and where and how to submit consult documentation to military hospitals and clinics. |
self-paced |
January 2023 |
Access online course |
Checking TRICARE Eligibility in the TRICARE West Region |
Learn how to verify beneficiaries' TRICARE eligibility. Provider-relevant information about TRICARE plans is also included. |
self-paced |
October 2023 |
Access online course |
TRICARE Provider Pharmacy Resources (by Express Scripts, Inc.) |
Learn about the TRICARE pharmacy benefit and what your TRICARE patients can expect. |
7 minutes |
October 2022 |
View webinar |
Using CareAffiliate to Submit Referral and Authorization Requests |
Learn how to submit referral and authorization requests using CareAffiliate – our comprehensive online submission tool. |
14 minutes |
October 2023 |
View tutorial |
Authorization Status Tool |
Learn how to check authorization status and view/print determination letters. |
3 minutes |
August 2020 |
View tutorial |
XPressClaim Professional Claim Tutorial |
Learn how to submit professional claims electronically using XPressClaim. |
4 minutes |
February 2019 |
View tutorial |
XPressClaim Institutional Claim Tutorial |
Learn about submitting institutional claims electronically using XPressclaim. |
4 minutes |
February 2019 |
View tutorial |
Learn how to check authorization status and view/print authorization determination letters. |
Learn how to check authorization status and view/print authorization determination letters. |
Learn how to check authorization status and view/print authorization determination letters. |
Learn how to check authorization status and view/print authorization determination letters. |
Learn how to check authorization status and view/print authorization determination letters. |
Learn how to check authorization status and view/print authorization determination letters. |
HNFS TRICARE Webinars
We know when you work in an office setting it can be difficult to find convenient educational opportunities. That is why Health Net Federal Services, LLC (HNFS) offers online education to allow you to attend live TRICARE briefings. Additionally, for certain topics, we offer video recordings. Whether you choose to attend a live webinar presented by one of our TRICARE representatives or watch a recorded session, we hope you take advantage of the convenience of online learning.
Attend a live TRICARE webinar, hosted by HNFS.
How to attend:
- Use the "click to register" link to register for the specific webinar you would like to attend.
- You will receive a confirmation email with the meeting link and ID.
Note: Live webinar sessions are only open during the dates/times listed in the schedule below.
Special Online Education
Mental Health Care Provider Readiness Designation Courses
HNFS recognizes mental health care providers who have earned the Department of Defense’s (DoD) provider readiness designation by displaying a medicine bag icon next to their listing in the Network Provider Directory. The following four courses, offered by the Center for Deployment Psychology (CDP) of the Uniformed Services University of the Health Sciences, are required in order to receive this designation.
If the course offers a free or paid version, the provider may choose either one. Once all four courses are completed, the DoD will receive notification. No action is required from the provider; however, it is recommended you keep a copy of completion certificates for your records. HNFS receives a quarterly list from the DoD of providers who have met these requirements.
Additional CDP Mental Health Trainings
The CDP offers intensive two-day workshops on evidence-based treatments for mental health care providers. You can earn continuing education (CE) credits if you attend both days of a workshop.
Register now at www.deploymentpsych.org/training for CDP’s May-September 2024 online mental health care trainings.
Trainings include (list is not all inclusive):
- Cognitive Behavioral Therapy – Eating Disorders
- Cognitive Behavioral Therapy for Suicide Prevention
- Cognitive Processing Therapy
- Motivational Interviewing
- Online Cognitive Behavioral Therapy for Insomnia
- Prolonged Exposure Therapy for PTSD
- Unified Protocol
DCoE Webinar Series
The Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury (DCoE) offers a free monthly webinar series focusing on active duty military, their beneficiaries and veterans’ psychological health and traumatic brain injury. The webinars facilitate discussions on the newest medical research and provide continuing education credits for medical professionals. Providers who attend can earn continuing education credit.
VHA Clinical Training
The War Related Illness and Injury Study Center (WRIISC), a national program and foundational service of Post Deployment Health Services (PDHS) within the Veterans Health Administration (VHA), offers no-cost, on-demand training curriculum to community providers. Per the WRIISC, these trainings are designed to equip providers with the knowledge needed to address veterans’ unique health concerns and provide recommendations for care.
Continuing education credit for community providers is offered and accredited by the following disciplines: ACCME, ACCME-NP, ANCC, APA, ASWB, NYSED and NBCC.
Note: Completion of these modules does not fulfill the Department of Defense’s provider readiness designation requirements for TRICARE providers. See “Mental Health Care Provider Readiness Designation Courses” above for details.