Reporting Errors in the Network Provider Directory
The directory is updated every week, however there may information about a provider that has not yet been updated. Network providers can inform us of directory updates by using our Update Network Provider Demographics Tool.
Military hospital or clinic (MTF) personnel can use our "Suggest Changes?" feature within the Network Provider Directory to recommend directory updates. All updates suggested will be vetted through our strict verification process to ensure the integrity of our provider directory data. To use this feature, MTF staff should follow these steps:
- Click the link of the particular provider. (The link is the name of the provider.)
- On the provider detail page, click on Suggest Changes to This Provider.
- Follow the directions given. There will be an option to suggest an update to the provider's information or notify HNFS of a provider missing from the directory.
Please allow 14 days for Health Net Federal Services, LLC to complete the update.