Welcome

How to Submit an Authorization or Referral Request

Avoid extra work and first check if authorization is needed

Submit your request online

Note: If a Letter of Attestation is required, please attach it to your request (using CareAffiliate). We will notify you and provide instructions if we require additional documentation to process your request.

Training resources: If you'd like to learn more about submitting online requests, watch our CareAffiliate® video tutorial, use our step-by-step guides and/or consider attending one of our provider webinar presentations

 

CareAffiliate (requires login) Web Authorization/Referral Form (does not require login)

Key features of this option include:

  • provides immediate responses
  • can be used for outpatient and inpatient requests
  • use to check status of requests
  • save frequently used providers, request profiles and diagnosis lists
  • allows for attachments

After clicking the "Submit" button below, you will be directed to our secure portal. From there, click on "Submit Authorization Request" to access CareAffiliate.

Tip: Use our step-by-step CareAffiliate Guide as a resource and be sure to attach a Letter of Attestation when required.

Key features of this option include:

  • does not require website registration 
  • can be used for outpatient requests only
  • provides the option to print and save a PDF 

Tips:

  • Use our step-by-step WARF Guide and the Request Profile Guide.
  • Be sure to use the provider lookup feature when requesting a provider.
  • Do not select "multi-specialty" as a specialty. This will delay processing of your request.

Requesting changes to existing referrals/authorizations

Additional information

  • Give the beneficiary or servicing provider necessary medical records, such as laboratory results or X-rays. 
  • TRICARE Prime beneficiaries may be redirected to a network provider or military hospital/clinic. Learn more about access standards and Out of Network Requests.