Defense Health Agency – Great Lakes/Specified Authorization Staff

1-888-647-6676: All services but Coast Guard
(757) 628-4379: Coast Guard

The Defense Health Agency – Great Lakes (DHA-GL), formerly known as the Reserve and Service Member Support Office (R&SMSO), serves as the customer service point of contact for medical/dental case management for services outside of a military treatment facility. Services provided by DHA-GL are for TRICARE Prime Remote-eligible and National Guard and Reserve service members within the 50 United States and District of Columbia.
Specified Authorization Staff (SAS) is the uniformed service office responsible for coordinating civilian health care for service members participating in TPR.