Health Net Federal Services Customer Service Line (West Region)
1-844-866-WEST (1-844-866-9378)
www.tricare-west.com
- Monday through Friday, 5 a.m.–9 p.m. PT
- Provider contracting and credentialing inquiries: Monday through Friday, 5 a.m.–6 p.m. PT
- Provider locator services: 24 hours a day, seven days a week
- Autism Care Demonstration (aCD) assistance: Follow the prompts to reach our ACD team
- See holiday schedule below
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2024 Holiday Hours
| Holiday |
Date |
Call Center Hours |
|---|
| New Year's Day |
Mon., Jan. 1 |
Closed |
| Martin Luther King Jr. Day |
Mon., Jan. 15 |
Closed
|
| President's Day |
Mon., Feb. 19 |
Closed |
| Memorial Day |
Mon., May 27 |
Closed |
| Juneteenth |
Wed., June 19 |
Closed |
| Independence Day |
Thurs., July 4 |
Closed |
| Labor Day |
Mon., Sept. 2 |
Closed |
| Columbus Day |
Mon., Oct. 14 |
5 a.m.–9 p.m. PT
|
| Veterans Day |
Mon., Nov. 11 |
5 a.m.–9 p.m. PT |
| Thanksgiving Day |
Thurs., Nov. 28 |
Closed |
| Day after Thanksgiving |
Fri., Nov. 29 |
5 a.m.–9 p.m. PT
|
| Christmas Eve |
Tues., Dec. 24 |
5 a.m.–9 p.m. PT
|
| Christmas Day |
Wed., Dec. 25 |
Closed |
| New Year's Eve |
Tues., Dec. 31 |
5 a.m.–9 p.m. PT |
| New Year's Day 2025 |
Wed., Jan. 1, 2025 |
Closed |
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