Chronic Care/Disease Management Patient Bill of Rights and Responsibilities
When you participate in a Chronic Care/Disease Management (DM) program, you have certain rights and responsibilities.
You have the right to:
- Know the philosophy and characteristics of the DM program.
- Have personally identifiable health information shared by the DM program only in accordance with state and federal law.
- Know the identity and job title of staff members and speak with a supervisor upon request.
- Receive accurate information from the DM program.
- Receive DM program information based on individual needs and preferences.
- Receive administrative information regarding changes in or termination of the DM program.
- Decline participation, revoke consent, disenroll, or submit a complaint at any point in time.
You have the responsibility to:
- Submit any forms that are necessary to participate in the DM program to the extent required by law.
- Give accurate clinical and contact information and notify the DM program of changes in this information.
- Follow an agreed upon plan to address targeted clinical conditions, comorbidities and risk factors.
- Notify your treating provider of your participation in the DM program.
- Provide input on experiences, care and services related to the DM program.