Medical Records
Military hospital/clinic records
To obtain copies of your medical records, contact the records department at the military hospital/clinic where your medical records are located.
Civilian records
To obtain copies of your medical records, contact your provider's office directly. Some providers may require your new doctor's office to request your medical records. Non-active duty service members may be charged a processing fee for copying your records.
Protected health information (PHI) can only be released to those individuals who have been granted access within the account registration on www.tricare-west.com, on legal documentation or an Authorization to Disclose Medical Information form.
Adult family members can grant permission to another family member when registering at www.tricare-west.com. This is the fastest way to record this permission. The Authorization to Disclose Medical Information form can also be used and must be completed by the beneficiary who chooses to allow access to his or her information. Submit the completed form to the address or fax number located on the bottom of the form. Allow 7–10 business days after receipt of this form for processing.
