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New Telemental Health Services Available through Telemynd

Friday, December 11, 2020

Now, more than ever, it is important for beneficiaries to easily connect with providers who can see them via virtual appointments. And during the COVID-19 stateside public health emergency, there are no copayments or cost-shares for covered telemedicine care.

We are here to help. Health Net Federal Services has partnered with Telemynd to offer TRICARE West Region beneficiaries increased access to telemental health services. Simple, secure and easy-to-use, access licensed psychiatrists, psychiatric nurse practitioners, psychologists and therapists from the convenience of your home. Connect with a mental health provider today by visiting: www.telemynd.com/hnfs.

Woman on a laptop computer viewing Telemynd website


Telemedicine search. We continue to offer a telemedicine search feature in our Network Provider Directory to help you identify providers who offer remote care. Select “Telemedicine” to get started.*

TRICARE benefits. Find complete benefit details at www.tricare.mil/CoveredServices. TRICARE covers the use of telemedicine to provide medically and psychologically necessary health care. Some exclusions apply.

Referrals. Referral requirements for covered telemedicine services are the same as those for in-person visits. As with any mental health care received from a TRICARE network provider, active duty service members need a referral before getting care under the telemental health care benefit. TRICARE Prime active duty family members and retirees do not need a referral or authorization for most outpatient mental health care, including visits through Telemynd.


*While TRICARE is temporarily allowing for audio-only telehealth in response to COVID-19, directory search results will only include providers who have notified us they offer video telemedicine services. For video telehealth, you will need a camera-enabled device that also allows for audio, such as a computer, telephone or tablet.