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Doctor on Demand Now Offering Psychiatry Services

Monday, August 2, 2021

As of Aug. 1, our telehealth partner, Doctor on Demand, now provides TRICARE West Region beneficiaries access to network psychiatrists. Offering urgent care and mental health care services, Doctor on Demand connects you with licensed providers, psychologists and now psychiatrists through virtual appointments. In addition to therapy, psychiatrists can diagnose mental health illnesses and prescribe medication. Get started by visiting: www.doctorondemand.com/hnfs.

Additional telehealth options

As a reminder, we continue to partner with Telemynd for telemental health care. Access licensed psychiatrists, psychiatric nurse practitioners, psychologists, and therapists from the convenience of your home. Connect with a mental health provider today by visiting: www.telemynd.com/hnfs.

And, you can also search for telemedicine providers in our online Network Provider Directory. Select “Telemedicine” to get started.*

TRICARE benefits

Find complete benefit details at www.tricare.mil/CoveredServices. TRICARE covers the use of telemedicine to provide medically and psychologically necessary health care. Some exclusions apply.

TRICARE continues to waive copayments or cost-shares for covered telemedicine care by network providers during the COVID-19 stateside public health emergency.


Referral requirements for covered telemedicine services are the same as those for in-person visits. Active duty service members need a referral for urgent care and mental health care services. TRICARE Prime active duty family members and retirees do not need a referral or authorization for most outpatient urgent and mental health care, including visits through Doctor on Demand and Telemynd.


*While TRICARE is temporarily allowing for audio-only telehealth in response to COVID-19, directory search results will only include providers who have notified us they offer video telemedicine services. For video telehealth, you will need a camera-enabled device that also allows for audio, such as a computer, telephone or tablet.