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HNFS Outreach Offering COVID-19 Information and Services

Thursday, June 25, 2020

Have you received an automated call from Health Net Federal Services, LLC (HNFS) about COVID-19? HNFS contracts with HMS Eliza, a third-party health engagement management company, to make outbound calls to beneficiaries who may benefit from important information and services. These automated calls/texts provide important information and allow for interactive responses based on beneficiary needs. If you receive an automated call, you will be asked to verify your identity before continuing. You will also have the opportunity to opt out of future automated calls. 

For more information about Eliza, visit www.hms.com/eliza