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Claims Processing Delays for Breast Pumps and Related Supplies

Friday, May 3, 2019

Health Net Federal Services, LLC (HNFS) recently announced updates to TRICARE’s breast pump and breast pump supplies benefit. HNFS and its claims processing partner, PGBA, LLC, continue to work on system adjustments required to support the benefit changes, and will be carefully reviewing each breast pump and breast pump supply claim submitted on or after April 12, 2019, to ensure accurate payment. As a result, please allow for longer than usual processing times on breast pump and breast pump supply claims.

We apologize for this inconvenience and thank you for your patience.

Please visit the Breast Pump and Supplies Reimbursement page for additional information.