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HNFS Introduces Buckley Prime Service Area Pilot

Friday, January 8, 2021

At Health Net Federal Services, LLC (HNFS), we know better health starts with better care. Beginning Jan. 1, 2021, we will offer a new experience for TRICARE Prime beneficiaries living in the area surrounding Buckley AFB, Colorado. We are introducing a pilot to help maximize your TRICARE benefit with next-level customer service and enhanced care programs. The Buckley PSA Pilot is expected to run through Dec. 31, 2022.

No action is required. If you live in the Buckley AFB, Colorado area, are enrolled in TRICARE Prime andhave a civilian primary care manager, you’ll automatically be a part of our Buckley PSA Pilot.

What is different is how we will work with participating providers to help keep you healthy. Our goal? To get you to the right provider, at the right time, for the right care.

You will continue to use the same TRICARE West Region customer service line and online self-service tools.

When: Jan. 1, 2021

Who: TRICARE beneficiaries who live in the PSA surrounding Buckley AFB, Colorado and are enrolled in TRICARE Prime with a civilian primary care manager 

What:

  • A personalized customer service experience. Appointment assistance, detailed benefit explanations, reminders about preventive care.
  • Enhanced care programs. Chronic care education and support.
  • A network of quality providers. In-person and virtual care.
  • Health education and promotion programs. Healthy lifestyle information.

We are excited to offer you a new experience in health care and are proud to be your TRICARE West Region partner.

Learn more on our Buckley PSA Pilot page.