Choosing or Changing Your Primary Care Manager (PCM)


Step 1. Use the Prime and PCM Selection Guide below to determine:

  • If it is mandatory or optional to have your PCM at a military hospital or clinic, or
  • If you are not in a TRICARE Prime Service Area (PSA) whether you can enroll by waiving your drive time standards.

Note: Only military hospitals or clinics accepting new enrollees will be displayed.

Step 2. Enroll or request a PCM change:

  • Online* (once signed in, click the ‘Benefits’ tab and select ‘Beneficiary Web Enrollment’)
  • Fax/Mail
  • Phone

*You must live in a PSA or qualify for TRICARE Prime Remote to use the online tool.

  • Within two weeks, you will receive an email or postcard to view the change at milConnect
  • If you make the change online or by fax/mail, confirm your assignment before seeing the new PCM. (PCM requests are not guaranteed due to provider capacity/enrollment criteria.)

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