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Access Standards

TRICARE Prime beneficiaries are guaranteed certain access standards for care. The chart below describes the access standards for TRICARE Prime beneficiaries.

  Urgent Care Routine Care Referred/Specialty Care Wellness/Preventive Care
Appointment Wait Time Not to exceed 24 hours Not to exceed 7 days Not to exceed 4 weeks Not to exceed 4 weeks
Drive Time N/A Within 30 minutes from home Within 60 minutes from home N/A
Wait Time in Office Not to exceed 30 minutes for non-emergency situations

Visit our getting care page for descriptions of the types of care listed above.